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Privacy Policy

Date Protection & Privacy Policy

Any personal data provided by you to us through any means (verbal, written, in electronic form, or by your use of our website) will be held and processed in accordance with the data protection principles set out in the Data Protection Act 1998 and the General Data Protection Regulation for the purposes for which you have given consent, to provide the services you have requested from us.

Bridgitte Oniye (the ‘data controller’, referred to below as “we”, “us” or “our”) is committed to protecting your privacy. Please read the following in order to learn more about privacy policy and information collection and use practices. When you request a Reading or group work with us, or otherwise provide your personal details to us, you will be asked to consent to our processing of your data under the terms of this policy.

This policy only applies to data collected by us, and via my forms and website. Third party agents, and websites which are linked to us, are not covered by this policy. If you have any queries concerning your personal information or any questions on use of the information, please contact us using contact page.

What information do we collect?

  • Reading Requests – our request process involves providing us with your name, address, telephone numbers and email address. We may also request information on your availability, and other details which we deem relevant to processing your request.

  • Other Forms – The information you give us on our forms including all enquiry may include your name, postal address, email address, phone number and other messages to us.

       What do we use your information for? We use information held about you in the following ways:

  • To provide you with the professional Reading or group work service requested with us.

  • To offer suitable Reading or group work appointments.

  • To notify you about changes to your appointments and other changes to our services.

  • To seek feedback from you on your experience of your reading or group work with us.

  • To improve our service to ensure that it is provided in the most effective manner for you and for us.

  • To administer our service, including the arrangement of appointments and for financial control, data analysis, research, statistical and survey purposes.

  • To keep in touch with those who consent to this, for the purposes of organisational, service and professional development.

      What information do we share?

  • We will not share any information about you with other organisations or people, except in the following situations:

  • As part of the backups of encrypted data processed and held by professional IT security companies.

       How do we keep your information safe?

  • All information you provide to us is stored as securely as possible. All electronic records are stored on our own on-site computer server, all access to which requires password-protected authentication, or by reputable service providers using secure internet ‘cloud’ technology.

  • Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your information using industry-standard protocols and encryption, we cannot guarantee the security of your data transmitted to us via email, including forms completed on our website which are transmitted by email; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

      Your rights

  • You have the right to ask us to provide a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information. If you would like to do this, please contact us using my contact form.

  • You may withdraw your consent for us to hold and process your data at any time. However, if you do this while actively receiving a Reading or having a group session it would have to end. You can withdraw your consent by contacting us through contact form.

Changes to this policy

  • We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our website.

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